Supports three power supply modes: 

① 3.7-4.2V lithium battery power supply;

② 5V DC power supply; 

③ 12VDC Ethernet port power supply

Two options are available: 

① Use the USB camera application for card-free video recording;

② Use a storage card for local video recording (only supports FAT32 format storage cards)

4-6 hours, with an average of 1000 mAh used per hour.

It can probably record for about a week.

One hour

① Ensure that the camera is powered on normally (with the indicator light functioning properly).

② Reset the camera (press and hold the power button for 8 seconds), turn it off, and then turn it back on to add it again.

① The WiFi signal is weak. Move closer to the router or add a WiFi extender.

② If the power supply is unstable, the adapter is broken, or there is poor contact, replace the charging head/cable.

③ If the router is overheated or experiencing sluggishness, please restart it.

④ Bandwidth is insufficient, and there are too many devices online simultaneously.

① Switch to standard definition/smooth mode for viewing.

② Turn off 4K and high bitrate settings, and reduce the bitrate and frame rate.

① The camera lens is not focused (some lenses can be manually adjusted by screwing the lens).

② The lens is covered with dust, fingerprints, and moisture.

③ The resolution is set too low. Change it to 1080P/2K

① Use a Class10 high-speed card, with the memory card format set to FAT32, in capacities of 32G/64G/128G.

② Reseat the memory card

③ If the card is poorly connected or damaged, replace it with a new one.

① The SD card is slow and damaged. Replace it with a high-speed card.

② The internet download speed is slow, and viewing it through a local area network is smoother.

① Change the USB port (preferably plug it into the rear USB port of the host to avoid insufficient power supply from the front/hub);

② Replace the data cable (some cables only charge and do not transmit data);

③ Check the Device Manager for any unknown devices or yellow exclamation marks, and right-click to update the driver;

④ Test on another computer to see if the camera hardware is faulty.

① Driver-free camera: Restart the computer and reseat the cable;

② Close the third-party antivirus/firewall and try again.

Due to insufficient power supply, avoid using USB extension cables and hubs, and directly plug into the USB port on the motherboard. For laptops, plug in the power supply and reduce brightness/resolution.

① It is occupied by other software (close WeChat, DingTalk, and live streaming software);

② Permission not enabled: Navigate to Windows Settings → Privacy and Security → Camera, and enable the permission;

③ The camera cover is not opened.

① Manually rotate the lens to adjust the focus (supported by most USB cameras);

② Check the lens for fingerprints and dust;

③ Turn off autofocus or reset image quality in the software.

① Reduce resolution/frame rate (1080P→720P, 30 frames→15 frames);

② Close background software that is consuming resources;

③ The USB2.0 interface cannot drive high resolution, so replace it with a USB3.0 interface.

Adjust white balance, brightness, contrast, and saturation in the software settings; add light when the light source is insufficient to avoid backlighting.

Regarding the issue of indoor lighting frequency, please adjust the anti-flicker setting to 50Hz (for domestic use) or 60Hz.

① Right-click on the desktop volume icon → Sound Settings → Input Devices, and select the camera microphone;

② Mute the microphone and turn up the volume to the maximum;

③ Enable "Allow app to access microphone" in permissions.

Keep away from interference sources such as chargers and computer cases; avoid using excessively long USB cables; and turn off microphone enhancement.

High-resolution devices may generate heat during prolonged use, which may cause the device to become hot to the touch. If the device automatically shuts down, it indicates a hardware malfunction and it is recommended to stop using it.

Cameras that support the UVC protocol come with a universal driver pre-installed on Windows/macOS, making them plug-and-play; older models that do not support UVC must install a dedicated driver.